ECD is celebrating its recent Service Excellence Award win, which marks the second consecutive such accolade for the thermal profiling and dry storage technology pioneer. The awards contest, sponsored by Circuits Assembly magazine, is voted on by customers and evaluates participants in the key areas of dependability, value, quality, responsiveness and technology. ECD won the soldering equipment category for the second year in a row, underscoring the effectiveness of the company’s M.O.L.E. thermal profiling systems and its robust service mindset.
ECD president and CEO, Todd Clifton (pictured right), accepts the Service Excellence Award from Circuits Assembly magazine editor-in-chief, Mike Buetow.
“Being regarded as the best by our customers within these critical metrics is quite humbling and extraordinarily gratifying,” commented ECD president and CEO, Todd Clifton. “The ECD team is united in our aim to wow customers in all areas, regardless of the interaction, and it is rewarding to have earned such high marks from the people we value most – our loyal customers.”
As part of the award evaluation process, several customers were asked to rank ECD on various components of the product and service experience and, in addition to assigning a ranked numerical value, most customers shared their candid comments.
Technical resource centre for smart cities
News
Mouser’s infrastructure and smart cities content hub features comprehensive articles, blogs, eBooks, and products from Mouser’s technical team and trusted manufacturing partners.
Read more...UFS Flash named Best in Show EBV Electrolink
News
KIOXIA Europe GmbH was named as winner in the Memory & Storage category of the Embedded Computing Design (ECD) electronica Best in Show Awards at the recently held electronica 2024.
Read more...Trina Storage ranked in top 10
News
Amidst the global energy storage market, Trina Storage has once again earned recognition from authoritative institutions with its outstanding innovation capabilities and global layout.
Read more...2025 outlook for DRAM is poor
News
According to TrendForce, weak demand outlook and rising inventory and supply forecast to pressure DRAM prices down for 2025.
Read more...IO Ninja debugging tool RF Design
News
Tibbo has released a major update to IO Ninja, its versatile communications debugging tool for Windows, Linux, and macOS.
Read more...Young SA robotics team takes world title
News
In a demonstration of innovation and teamwork, Texpand, a South African youth robotics team based in Cape Town, recently made history by winning the 2024 FIRST Tech Challenge (FTC) World Championships.
Read more...From the editor's desk: A brave new world Technews Publishing
News
The technology Tesla currently uses in its cars from the batteries, power electronics, controllers, through to the mechanics, gearboxes, and the AI inference computer and software have are incorporated in the development of Optimus, allowing the development of the robot to gain impressive features in a relatively short time span.
printer friendly version