ECD is celebrating its recent Service Excellence Award win, which marks the second consecutive such accolade for the thermal profiling and dry storage technology pioneer. The awards contest, sponsored by Circuits Assembly magazine, is voted on by customers and evaluates participants in the key areas of dependability, value, quality, responsiveness and technology. ECD won the soldering equipment category for the second year in a row, underscoring the effectiveness of the company’s M.O.L.E. thermal profiling systems and its robust service mindset.
ECD president and CEO, Todd Clifton (pictured right), accepts the Service Excellence Award from Circuits Assembly magazine editor-in-chief, Mike Buetow.
“Being regarded as the best by our customers within these critical metrics is quite humbling and extraordinarily gratifying,” commented ECD president and CEO, Todd Clifton. “The ECD team is united in our aim to wow customers in all areas, regardless of the interaction, and it is rewarding to have earned such high marks from the people we value most – our loyal customers.”
As part of the award evaluation process, several customers were asked to rank ECD on various components of the product and service experience and, in addition to assigning a ranked numerical value, most customers shared their candid comments.
What’s new in Altium Designer EDA Technologies
News
Altium has released a major update to its Altium Designer suite version 23.10, with many new features added.
Read more...SIMCom Symposium 2024 Otto Wireless Solutions
News
Otto Wireless Solutions, in conjunction with SIMCom Wireless Solutions, will be hosting a free half-day seminar in Johannesburg – The SIMCom Symposium 2024.
Read more...From the editor's desk: Exciting times ahead? Technews Publishing
News
There are many subjects that excite me in this world, but two of the larger technical subjects are, firstly, renewable energy, and secondly, the idea of artificial intelligence as it continues to evolve ...
Read more...Microchip expands partnership with TSMC
News
Microchip Technology has announced it has expanded its partnership with TSMC to enable a specialised 40 nm manufacturing capacity at Japan Advanced Semiconductor Manufacturing.
Read more...Huge SA grid battery project
News
A standalone battery energy storage system (BESS) has won preferred bidder status under South Africa’s Energy Storage Capacity Independent Power Producer Procurement Programme (ESIPPPP).
Read more...Mouser sponsors NCP Cup 2024
News
The NXP Cup is an EMEA-based autonomous car competition, presented by NXP Semiconductors, which is designed to provide students with real-world experiences in autonomous vehicle programming and building.
Read more...TrinaTracker brings its smart solar tracking to SA
News
The Vanguard 1P is designed to provide customers with trackers that combine suitability for flat terrain, together with outstanding system stability and reliability, quick installation, and flexible external compatibility.
Read more...Invertek produces its three millionth drive iTek Drives
News
Invertek Drives Ltd, a global manufacturer of variable frequency drive (VFD) technology, has celebrated producing its three millionth VFD, just three years after its two-million milestone.
printer friendly version