Convergence, that is, the ability for customers to access multiple services via multiple interfaces at the time and in the format they require, translates into convenient services that are easy to use and access. This plays an integral part in the way customers use services today. Convergence has been at the top of the agenda for many service delivery companies in the ICT industry in recent years.
Convergence, that is, the ability for customers to access multiple services via multiple interfaces at the time and in the format they require, translates into convenient services that are easy to use and access. This plays an integral part in the way customers use services today. Convergence has been at the top of the agenda for many service delivery companies in the ICT industry in recent years.
Convergence will play a vital part in the future survival of ICT service providers in South Africa. However, for services to constantly evolve and adapt to the growing needs of their users, ICT and engineering expertise will be key.
"As a leading innovator in South Africa, Vodacom realises the importance of converged communication and entertainment services for the future and understands the need for continued innovation and skilled human resources. It is for this reason that we have decided to partner with the University of the Witwatersrand (WITS) and partly sponsor its exciting new telecommunications convergence laboratory," explains Mthobi Tyamzashe, executive director: Stakeholder Relations.
The Wits University Convergence Laboratory is based in the School of Electrical and Information Engineering and brings together voice, data, video, multimedia, and entertainment via next generation networks.
According to Professor Barry Dwolatzky of Software Engineering at Wits, the laboratory - believed to be the first of its kind at a South African university - will provide a platform to carry out world class research in the technology and standards that lie at the heart of modern telecommunications. But in addition, it will feature an exciting 'client area' where convergence concepts will be demonstrated to students and the general public, in an effort to promote interest and understanding in this important new area.
For more information contact Dot Field, Vodacom, +27 (0) 11 653 5000.
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