Editor's Choice


Customer service excellence

31 May 2024 Editor's Choice

IOT Electronics was founded in mid-2020 during the COVID-19 lockdown period, initially operating from a home base. The founder, Giuseppe Schito, started the company out of his passion for the electronic component industry when he realised there was an opportunity in the market. The company has recently moved to new premises after outgrowing its ‘work-from-home’ model.

As a broad-based supplier of electronic components, IOT Electronics works with customers to source required components, including obsolete and hard-to-find stock. The company takes pride in supplying mil-spec and commercial connectors, and full kit solutions are provided to select customers.

Initially conceived with the objective to source quality hard-to-get components, and to supply general electronic components to the South African market, the company has expanded its outlook after seeing the need to add to its services. These additions include full kitting solutions and authenticity testing on certain components through a third-party, both of which have become an important aspect of its component sourcing business model.

The company serves customers in the electronic sectors of contract manufacturing, medical, mining, fleet management, Internet of Things, security, aerospace, military, and communications, and can offer cost saving programmes on all products.

Company values

The company bases its ongoing success on the following six pillars:

• Teamwork: Success is built on collaboration and cooperation with all team members working towards a common customer-oriented goal.

• Reliability: Consistently delivering on promises, maintaining dependable performance, and building trust with both customers and suppliers.

• Commitment: Needs, satisfaction, and success are prioritised to provide an unwavering commitment to customers. IOT Electronics is committed to building long-term relationships based on transparency, integrity, and mutual respect.

• Quality: Being committed to delivering products and services of the highest quality, exceeding industry standards.

• Respect: The company believes that treating everyone with respect, dignity, fairness, and consideration is essential to fostering a positive and inclusive workplace culture.

• Integrity: The company believes that it is paramount to uphold the values of honesty, transparency, and ethical conduct in all its business practices, thereby fostering mutual trust with customers, suppliers, and colleagues.

The company’s long-term vision is to be the first-choice electronic component supplier, recognised for its unwavering commitment to quality, products, and customer satisfaction. With a goal to revolutionise the electronics supply industry by providing excellent customer service and support, they are able to promote the success of their customers in a continuously evolving landscape. Through collaboration and integrity, IOT Electronics aims to be the trusted partner of choice to deliver quality services.

For more information contact IOT Electronics, +27 11 568 2736, [email protected], www.iotelectronics.co.za


Credit(s)



Share this article:
Share via emailShare via LinkedInPrint this page

Further reading:

Residues on PCBs – Causes and remedial measures
Electronic Industry Supplies Editor's Choice Manufacturing / Production Technology, Hardware & Services
Soldering with wire and iron leaves process judgments up to individual operators, and can produce a wide variety of defects, scrap, or long-term quality issues.

Read more...
Improving solder paste printing with squircle aperture designs
Truth Electronic Manufacturing Editor's Choice
The squircle consistently has the highest transfer rate, and comparable or lower variation than when using squares or circles.

Read more...
How AI and ML are enhancing predictive maintenance
Schneider Electric South Africa Editor's Choice Manufacturing / Production Technology, Hardware & Services
The integration of artificial intelligence (AI) and machine learning (ML) is significantly transforming the management of utilities by providing advanced technology that delivers real-time insights into the operational conditions of facilities.

Read more...
3D electronics/additive electronics
Editor's Choice Manufacturing / Production Technology, Hardware & Services
IDTechEx’s report “3D Electronics/Additive Electronics 2024-2034: Technologies, Players, and Markets” analyses the technologies and market trends that promise to bring electronics into the 3D realm.

Read more...
The new era of low-code and no-code software development
Editor's Choice
With the vast selection of cloud platform-as-a-service solutions, low-code and no-code development platforms, and software-as-a-service offerings available today, business users are more able than ever to create software functionality without turning to the IT department.

Read more...
Supply chain: Finding opportunity in the weakest link
Editor's Choice
Issues in a global supply chain can significantly impact businesses, especially SMEs which often lack the resources to navigate disruptions as effectively as larger corporations.

Read more...
PCIe 7.0 technology. Too soon or not fast enough?
Spectrum Concepts Editor's Choice
Data scientists, AI system architects, IC designers, optical engineers, interconnect providers like Samtec, and other solutions providers, are rethinking system topologies.

Read more...
From the editor's desk: Trekkie on my mind
Technews Publishing Editor's Choice
This year’s exciting announcement was in the non-terrestrial network sector with many NTN chips being released, promising communications from anywhere on Earth.

Read more...
Cree: Illuminating the future of LED technology
Altron Arrow Editor's Choice Opto-Electronics
As a pioneer in this field, Cree LED has been instrumental in shaping the LED landscape, driving innovation and performance in this sector.

Read more...
RFID in aviation: the ultimate solution to baggage mishandling
Osiris Technical Systems Editor's Choice Telecoms, Datacoms, Wireless, IoT
Creating a solution that enables real-time tracking of airline baggage on a global scale seems like an impossible task when considering the number of airlines, airports, and passengers that flow through and between them.

Read more...